Customer Care Executive

A new Customer Care Executive role is open at Ezi Drive Tours And Travels Pvt Ltd, Marathahalli, Bengaluru. There are 3 open positions. The pay goes up to ₹24,000/month. No experience? You can still apply.

Employer’s description

Inbound And Out Bound Call. Languages : Telugu, English, Tamil, Kannada

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Kannada, Tamil and Telugu
• Male Only
• Basic English
• Freshers can apply
• Languages: Telugu, English, Tamil, Kannada
• A calm under pressure, polite attitude

Pay and perks

Salary: ₹16,000 – ₹24,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Marathahalli, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Ezi Drive Tours And Travels Pvt Ltd. It takes less than a minute.