Senior Telecalling Officer

Start your next role as a Senior Telecalling Officer with Faayah Products Pvt Ltd in Thane West, Mumbai. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Someone polite and patient

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Openings: 2
• Work mode: Office-based
• Timings: 9:00 AM - 7.00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Faayah Products Pvt Ltd.