Shift Incharge

Looking for a Shift Incharge role in Andheri East, Mumbai? Faction Global Infotech Pvt Ltd. is hiring now. Great for first-time job seekers. You can earn up to ₹28,000/month. There are 30 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and patient

Compensation

Salary: ₹20,000 – ₹28,000 per month, based on skills and experience.

Job at a glance

• Job location: Andheri East, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Faction Global Infotech Pvt Ltd..