Tele Caller

A new Tele Caller role is open at Faction Global Infotech Pvt Ltd., Sakinaka, Mumbai. 15 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Contact Customers Who Have Registered On The Plix Website Or Mobile App But Have Not Yet Placed An Order.- Follow Up With Customers Who Have Added Products To Their Cart But Did Not Complete The Purchase.- Understand Customer Requirements And Recommend Suitable Plix Products Based On Their Health And Wellness Needs.- Explain Product Features, Bene. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic, Inbound | Languages : Hindi, English

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic, Inbound
• Languages: Hindi, English
• Someone patient and calm under pressure

Roles and responsibilities

As a Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Quick facts

• Work location: Sakinaka, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 15
• Job type: Full time
• Timings: | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Faction Global Infotech Pvt Ltd. today.