Tele Caller

Faction Global Infotech Pvt Ltd. is looking for a Tele Caller to join its team in Saki Naka, Mumbai. The team is filling 20 vacancies. The pay goes up to ₹18,000/month.

Note from the employer

Key Responsibilitiesmake Outbound Calls To Prospective And Existing Customers.Handle Inbound Sales Enquiries And Understand Customer Requirements.Explain Product/Service Features, Benefits, Pricing, And Offers.Generate Leads And Convert Prospects Into Customers.Follow Up With Interested Leads Through Calls And Other Communication Channels.Mai. Languages : Telugu, Tamil

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Telugu, Tamil
• Someone polite and customer-first

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

Job at a glance

• Location: Saki Naka, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 20
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Faction Global Infotech Pvt Ltd. reviews applications regularly.