Telesales Executive

Faction Global Infotech Pvt Ltd. has an opening for a Telesales Executive based in Andheri, Mumbai. Salary is up to ₹24,000/month. 10 candidates will be hired for this role.

In the employer’s words

Key Responsibilitiescontact Customers Who Have Registered On The Plix Website Or Mobile App But Have Not Yet Placed An Order.Follow Up With Customers Who Have Added Products To Their Cart But Did Not Complete The Purchase.Understand Customer Requirements And Recommend Suitable Plix Products Based On Their Health And Wellness Needs.Explain Prod. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : Hindi, English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: Hindi, English

Pay and perks

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Job at a glance

• Job location: Andheri, Mumbai, Maharashtra
• Work type: Office-based
• Job type: Full time
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Faction Global Infotech Pvt Ltd..