Telesales Executive

A new Telesales Executive role is open at Faction Global Infotech Pvt Ltd., Andheri, Mumbai. Salary is up to ₹25,000/month. 10 candidates will be hired for this role.

Note from the employer

Telesales , Sales. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Quick facts

• Location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Faction Global Infotech Pvt Ltd..