Collection Supervisor

Join Falcon Rise Pvt. Ltd. as a Collection Supervisor in Mira Road East, Mumbai. The team is filling 5 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary

Compensation: ₹25,000 – ₹35,000 per month.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are customer-first and polite

Position details

• Work location: Mira Road East, Mumbai, Maharashtra
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Falcon Rise Pvt. Ltd. today.