Manager

Start your next role as a Manager with Falcon Security & Private Limited in Ghatkoper West, Mumbai. You can earn up to ₹26,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Active listening, Verbal communication, Complaint handling, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

Pay and perks

The salary for this role is ₹15,000 – ₹26,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Ghatkoper West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Falcon Security & Private Limited.