Telecaller

Falcon Tools And Technology is hiring a Telecaller in Nana Varachha, Surat. The pay goes up to ₹12,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. Type : Sales, Outbound, Inbound | Languages : English, Hindi

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: English, Hindi
• A polite, patient attitude

Job at a glance

• Location: Nana Varachha, Surat, Gujarat
• Employment type: Full time
• Working hours: 9:00 am - 7:00pm | Monday to Saturday
• Openings: 1
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Falcon Tools And Technology.