Credit Card Collection Agent

A new Credit Card Collection Agent role is open at Fashion TV India Private Limited, Santacruz West, Mumbai. The pay goes up to ₹40,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Hindi and English, CRM tools, Verbal communication, Complaint handling
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Your responsibilities

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Salary

You will be paid ₹20,000 – ₹40,000 per month.

Quick facts

• Job location: Santacruz West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to Fashion TV India Private Limited today.