Customer Care Executive

Fastech Services is hiring a Customer Care Executive in MIDC. Great for first-time job seekers. Salary is up to ₹15,000/month. There are 15 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Marathi, Hindi

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Hindi, Marathi
• No English required
• Freshers can apply
• Languages: Marathi, Hindi

Job at a glance

• Job location: MIDC
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:00 AM - 6:00 PM
• Job type: Full time
• Vacancies: 15

Interested? Apply now on BetterJobs with your resume — Fastech Services reviews applications regularly.