Customer Care Executive

Looking for a Customer Care Executive role in Rohini Sector 18, Delhi? Femenest is hiring now. Great for first-time job seekers. The pay goes up to ₹17,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Pay and perks

The salary for this role is ₹12,000 – ₹17,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are polite and calm under pressure

Quick facts

• Job location: Rohini Sector 18, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Femenest.