Customer Care Executive

Filza Group India Private Limited has an opening for a Customer Care Executive based in BTM Layout, Bengaluru. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹33,000/month.

Note from the employer

- Immediate Hiring! Customer Relationship Manager We Are Seeking Enthusiastic And Well-Spoken Individuals To Join Our Customer Service Team For An Non - Voice Process. Language Requirements English + Any Regional Language Experience & Compensation: * Experience: Fresher Or Experienced Candidates Are Welcome Apply Now! Contact 9513784478. Type : Domestic, Outbound, Inbound, International | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International, Kannada, Malayalam, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, International
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• A patient, polite attitude

Salary and benefits

The salary for this role is ₹16,000 – ₹33,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Work location: BTM Layout, Bengaluru, Karnataka
• Interview: 11:00 AM - 3:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Job type: Full time

Ready to start? Upload your resume and apply to Filza Group India Private Limited today.