Tele Caller

A new Tele Caller role is open at Fineoteric consulting pvt ltd, Dadar East, Mumbai. The pay goes up to ₹30,000/month. There are 4 open positions.

Employer’s description

Calling For Loans Product And Insurance. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English | Type : Mutual Funds

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Salary and benefits

You will be paid ₹15,000 – ₹30,000 per month.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Marathi and Mutual Funds
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• Type: Mutual Funds
• A patient, polite attitude

Quick facts

• Location: Dadar East, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Openings: 4
• Timings: 10.15 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Fineoteric consulting pvt ltd.