Field Collection Executive

Start your next role as a Field Collection Executive with Fintech Forge Private Limited in India. Salary is up to ₹16,000/month. 7 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Compensation

The salary for this role is ₹12,000 – ₹16,000 per month.

What the job involves

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan

Position details

• Location: India
• Shift: 3 hours a day | Monday to Saturday | day shift
• Work type: Work from office
• Vacancies: 7
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time

Apply today and take the next step in your career with Fintech Forge Private Limited.