Field Collection Executive

Fintech Forge Private Limited is looking for a Field Collection Executive to join its team in Chembur, Mumbai. There are 8 open positions. Salary is up to ₹14,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Active listening, CRM tools, Complaint handling, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Salary

The salary for this role is ₹10,000 – ₹14,000 per month.

Position details

• Work location: Chembur, Mumbai, Maharashtra
• Timings: 3 hours a day | Monday to Saturday | day shift
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Part time
• Openings: 8

Interested? Apply now on BetterJobs with your resume — Fintech Forge Private Limited reviews applications regularly.