Telecaller

A new Telecaller role is open at Finvinn Advisory Pvt Ltd, Andheri, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Sales & Lead Generation: Initiating Outbound Cold Calls To Potential Customers To Promote Products Or Services And Close Sales.Customer Support: Answering Inbound Calls, Answering Questions, And Handling Complaints Or Inquiries Regarding Services.Follow-Ups: Following Up With Prospects To Nurture Leads And Convert Them Into Customers.Data Manage. 1 - 2 Years Experience Compulsory. | Languages : English

Salary

You will be paid ₹20,000 – ₹30,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are customer-first and calm under pressure

Job at a glance

• Work location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

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