Telecaller

First Adviser has an opening for a Telecaller based in Borivali, Mumbai. The pay goes up to ₹18,000/month. There are 4 open positions.

Employer’s description

Experience In Telesales, Credit Cards, Loans, Insurance, Banking. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Mutual Funds | Languages : Marathi, English, Hindi

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

What you get

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Marathi, Mutual Funds, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Mutual Funds
• Languages: Marathi, English, Hindi
• You are calm under pressure and customer-first

Position details

• Job location: Borivali, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — First Adviser reviews applications regularly.