Kotak Bank Telecalling Process

Join First Class Hiring as a Kotak Bank Telecalling Process in Thane, Mumbai. There are 25 open positions. Salary is up to ₹20,000/month. Freshers can apply.

In the employer’s words

Kotak Bank Telecalling Process Hindi Telecalling Process. Type : Outbound | Languages : Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English
• A polite, customer-first attitude

Your responsibilities

As a Kotak Bank Telecalling Process, your work will include:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25

Apply today and take the next step in your career with First Class Hiring.