Kotak Mahindra Bank Telecalling Pro...

First Class Hiring wants to bring on a Kotak Mahindra Bank Telecalling Pro... for its Thane, Mumbai team. The pay goes up to ₹22,000/month. 25 candidates will be hired for this role. Freshers can apply.

Note from the employer

Fresher And Exp Can Apply Salary 15000 For Fresher For Exp :- 18000 To 22000 Hindi Avg English Process. Type : Domestic | Languages : Marathi, Hindi, English

What the job involves

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by First Class Hiring.