International Bpo Executive

First Credit Services is hiring an International Bpo Executive in Thane, Mumbai. The pay goes up to ₹45,000/month. There are 10 open positions.

Employer’s description

First Party Collections With A Renowned Bank In Usa |Location - Thane Wagle Estate | Ssc/Hsc With Atleast 6 Month International And Domestic Bpo Experience Required| 5 Days Working , 2 Rotational Week Off | Transport Provided For Drop Only And Centralised Pickup.|Salary Upto 42K Inhand Plus Unlimited Incentives. 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Active listening, Complaint handling and Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Pay and perks

Compensation: ₹25,000 – ₹45,000 per month.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Openings: 10
• Timings: 8:30 PM - 5:30 AM
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to First Credit Services today.