Telecaller

A new Telecaller role is open at First Mumbai store LLP, Worli, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

1. Call Customers For Service Reminders And Due Service Follows Up 2. Schedule And Confirm Service Appointments 3. Handle Customers Queries Related To Service Maintenance And Repair Status 4. Collect Customers Feedback After Service 5. Ensure High Customer Satisfaction. Type : Outbound, Inbound | Languages : English, Marathi, Hindi

Pay and perks

The salary for this role is ₹13,000 – ₹15,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Marathi, Hindi
• You are calm under pressure and patient

Job at a glance

• Location: Worli, Mumbai, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — First Mumbai store LLP reviews applications regularly.