Customer Care Executive

Looking for a Customer Care Executive role in Dimna, Jamshedpur? Five Splash Infotech Private Limited is hiring now. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹15,000/month.

Employer’s description

Hiring-Fives Digital Jamshedpurcustomer Support (Voice/Non-Voice)Rotational Shift (9Hours)12 Th Pass/Graduatefreshers And Experienced Both Can Applysalary-13000 To 15000 Limited Slots- Apply Or Refer. Type : Domestic, Inbound, Outbound | Languages : English

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English
• A customer-first, polite attitude

Pay and perks

You will be paid ₹13,000 – ₹15,000 per month.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Dimna, Jamshedpur, Jharkhand
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Job type: Full time
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday

Click Apply to send your profile to Five Splash Infotech Private Limited. It takes less than a minute.