Customer Care Executive

Five Splash Infotech Private Limited wants to bring on a Customer Care Executive for its Dimna, Jamshedpur team. You can earn up to ₹15,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Support Officer Roles & Responsibilities: Answer Customer Questions And Solve Problemshandle Complaints Politely And Professionallyprovide Product Or Service Informationmaintain Customer Records And Reportsensure Customer Satisfaction And Support. Languages : English, Hindi

Compensation

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• You are patient and calm under pressure

What you will do

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Dimna, Jamshedpur, Jharkhand
• Interview timings: 10:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Working hours: 10:00am - 7:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Apply today and take the next step in your career with Five Splash Infotech Private Limited.