Customer Care Officer

Five Splash Infotech Private Limited wants to bring on a Customer Care Officer for its Bommanahalli, Bengaluru team. Salary is up to ₹19,000/month. The team is filling 10 vacancies.

Note from the employer

Role: Customer Support Executive (In Bound Calling)Language: Excellent English With Malayalam Mandatory For Full Time . Qualification: Puc Salary Up To: 19,000(Full Time) In Hand Shift: Full Time 10Pm To 7Amtrainingstipend 300 Rupees Per Day 4500/-Shifts 8Am To 8Pm(9 Hours) Window. Languages : English, Malayalam

Salary and benefits

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Malayalam
• Good English
• Freshers can apply
• Languages: English, Malayalam
• Someone calm under pressure and customer-first

What you will do

As a Customer Care Officer, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Five Splash Infotech Private Limited today.