Work From Home Bpo Chat Process Ema...

Flipkart / Blinkit is hiring a remote Work From Home Bpo Chat Process Ema... — work from anywhere in India. Salary is up to ₹14,500/month. Freshers can apply. There are 20 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

What you get

Salary: ₹11,000 – ₹14,500 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Work from home
• Languages: English
• Someone calm under pressure and polite

Day-to-day work

In this role, you will:

• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: remote
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from home
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Flipkart / Blinkit. It takes less than a minute.