Customer Care Associate

Flow Realty is looking for a Customer Care Associate to join its team in Frazer Town, Bengaluru. There are 4 open positions. The pay goes up to ₹40,000/month.

Employer’s description

Make Outbound Calls To Prospective Clients To Promote Real Estate Projectshandle Inbound Inquiries And Provide Accurate Project Detailsgenerate And Qualify Leads For Site Visitsmaintain A Database Of Customer Interactions And Follow-Upscoordinate With The Sales Team For Site Visit Schedulingbuild And Maintain Strong Customer Relationshipsachi. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, Kannada, Hindi, English | Preferred Experience In : Real Estate

Compensation

Compensation: ₹20,000 – ₹40,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Outbound, Real Estate, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, Kannada, Hindi, English
• Preferred Experience In: Real Estate
• A customer-first, polite attitude

What you will do

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Frazer Town, Bengaluru, Karnataka
• Job type: Full time
• Openings: 4
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Flow Realty.