Customer Care Executive

Flowbeads is hiring a Customer Care Executive in Vishnu Garden, Delhi. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

Employer’s description

Customer Care Sitting Job. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, Verbal communication, CRM tools, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Your responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Position details

• Work location: Vishnu Garden, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Vacancies: 2
• Interview timings: 12:00 PM - 5:00 PM | Monday to Saturday
• Timings: 11 AM - 08 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Flowbeads reviews applications regularly.