Telecaller

FlySeas Travels is hiring a Telecaller in Khandeshwar, Mumbai. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Quick facts

• Job location: Khandeshwar, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Employment type: Full time

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