Telecaller

A new Telecaller role is open at Focus Classes, Thane West, Mumbai. There are 6 open positions. Salary is up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Council Parents And Students, With Inquiries, And Do Admission Process. Languages : English, Hindi, Marathi

Day-to-day work

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• You are polite and calm under pressure

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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