Customer Care Executive

Foiwe Info Global Solutions Pvt Ltd has an opening for a Customer Care Executive based in Silk Board, Bengaluru. The team is filling 20 vacancies. The pay goes up to ₹35,000/month.

Note from the employer

We Are Hiring Non-Voice Customer Support Executive, Shift Leaders And Team Leaders Who Are Ready To Make A Positive Impact In A Fast-Paced, Professional Environment. This Role Is Based At Our Bengaluru Office And Includes A Competitive Salary, Benefits. 1 - 2 Years Experience Compulsory. | Languages : English

Compensation

Compensation: ₹20,000 – ₹35,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, patient attitude

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Silk Board, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Foiwe Info Global Solutions Pvt Ltd.