Telecaller

Fortpoint Automotive cars pvt ltd wants to bring on a Telecaller for its Taloja, Mumbai team. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Appointment Generation Process For Maruti Suzuki Car Servicing. Calling Customer And Generating Appointment For Car Servicingcontacting Existing Customers Using Data Baseability To Communicate Clearly With The Customer. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : Marathi, Hindi, English

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: Marathi, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Job location: Taloja, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Fortpoint Automotive cars pvt ltd.