Telecaller

Join Fortulearn Edutech Pvt Ltd as a Telecaller in Malad East, Mumbai. You can earn up to ₹22,000/month. 20 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Students And Parents To Inform Them About Academic Program. Handle Inbound Inquiries And Provide Accurate Course Details. Counsel Students Regarding Course Selection Based On Their Needs. Follow Up With Leads And Maintain A Database Of Prospective Students. Convert Inquiries Into Admissions. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• You are polite and calm under pressure

Salary

The salary for this role is ₹20,000 – ₹22,000 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Malad East, Mumbai, Maharashtra
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

Ready to start? Upload your resume and apply to Fortulearn Edutech Pvt Ltd today.