Education Counsellor

Looking for an Education Counsellor role in Navi Mumbai, Mumbai? Fortune Cloud Technologies Private Limited is hiring now. There are 3 open positions. You can earn up to ₹35,000/month.

Employer’s description

Must Have Done It Course Selling Experience. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you get

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fortune Cloud Technologies Private Limited today.