Customer Care Executive

Fortune Staffing Private Limited wants to bring on a Customer Care Executive for its Sector 62 - Noida, Delhi team. Great for first-time job seekers. The team is filling 10 vacancies. You can earn up to ₹18,000/month.

Note from the employer

Outbound/Inbound Calls: Initiating Cold/Warm Calls And Answering Incoming Inquiries To Promote Products Or Services.Lead Generation & Sales: Identifying Potential Customers, Following Up On Leads, And Closing Sales Deals.Query Resolution: Addressing Customer Questions, Concerns, And Grievances Regarding Products Or Services. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Day-to-day work

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• A patient, calm under pressure attitude

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Fortune Staffing Private Limited.