Customer Care Executive

A new Customer Care Executive role is open at Fortune Staffing Private Limited, Sector 62 - Noida, Delhi. Freshers can apply. Salary is up to ₹16,000/month. There are 10 open positions.

In the employer’s words

Acts As The Primary Link Between A Company And Its Customers. They Handle Inbound And Outbound Inquiries, Resolve Complaints, Troubleshoot Technical Or Service Issues, And Update Crm Systems To Ensure High Customer Satisfaction And Brand Loyalty. Type : Inbound, Outbound, Domestic

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• A customer-first, polite attitude

Compensation

Compensation: ₹15,000 – ₹16,000 per month.

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.