Customer Care Executive

Start your next role as a Customer Care Executive with Fortune Staffing Private Limited in Moti Nagar, Delhi. The team is filling 5 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Acts As The Primary Link Between A Company And Its Clients, Ensuring High Satisfaction By Resolving Queries, Troubleshooting Issues, And Managing Product Inquiries. They Are Responsible For Delivering Prompt, Empathetic Support Across Phone, Email, And Chat, While Updating Records In Crm Software. Type : Inbound, Outbound, Domestic, Sales

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Compensation

You will be paid ₹12,000 – ₹18,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• A customer-first, polite attitude

Quick facts

• Job location: Moti Nagar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.