International Voice Process Agent

Join Foundever as an International Voice Process Agent in Airoli West, Mumbai. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Customer Support Executive International Voice Process, Us Shift. Type : International, Inbound | Languages : English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• A polite, customer-first attitude

What you get

You will be paid ₹24,000 – ₹30,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Airoli West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Foundever.