Uk/Us Customer Service

Foundever (Sitel) wants to bring on an Uk/Us Customer Service for its Chandivali, Mumbai team. 11 candidates will be hired for this role. You can earn up to ₹35,000/month. Great for first-time job seekers.

Employer’s description

We Have Openings For Customer Service Executive Profile, International Process And Domestic Process. Need Fluent English Communication Candidates. Hsc Required. Pickup Drop Facility Available. Type : Inbound | Languages : English

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹20,000 – ₹35,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are patient and calm under pressure

Position details

• Work location: Chandivali, Mumbai, Maharashtra
• Interview timings: 01:00 pm - 6:00pm | Monday to Saturday
• Shift: Rotational Shift 24/7
• Openings: 11
• Employment type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Foundever (Sitel) reviews applications regularly.