Customer Care Executive

Frankfinn Aviation Services Private Limited (Frankfinn Aviation Services Pvt. Ltd.) has an opening for a Customer Care Executive based in Koramangala, Bengaluru. Salary is up to ₹25,000/month. There are 15 open positions.

In the employer’s words

Lead ; Generation. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Kannada

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Kannada and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Kannada
• Someone patient and polite

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Frankfinn Aviation Services Private Limited (Frankfinn Aviation Services Pvt. Ltd.) reviews applications regularly.