Inbound Customer Service Advisor

Free Jobs is hiring an Inbound Customer Service Advisor in Thane, Mumbai. The team is filling 30 vacancies. You can earn up to ₹27,000/month.

Employer’s description

Dbs Ib Easy Hiring Inbound - Banking Process Graduate Freshers / Experience 20500 In Hand - 25Kctc 8 To 8 Shift - Girls8 To 10 Shift - Boys 1 Rotational Off Excellent English Communication Skills V5 Need Immediate Joiners. Type : Inbound, Outbound, Sales, Domestic, International | Languages : English

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic, International
• Languages: English
• You are calm under pressure and patient

What you get

Compensation: ₹18,000 – ₹27,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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