International Bpo Executive

Join Free Jobs as an International Bpo Executive in Airoli, Mumbai. The team is filling 20 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly Through Email Chat And Voice , Background Verification Process . Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹10,000 – ₹25,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi and English, CRM tools, Verbal communication, Active listening
• Good English
• Freshers can apply

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Free Jobs reviews applications regularly.