International Voice Process Agent

Start your next role as an International Voice Process Agent with Free Jobs in Andheri, Mumbai. Salary is up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Inbound
• Good English
• Freshers can apply
• Type: Inbound
• A calm under pressure, polite attitude

What you get

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Andheri, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Free Jobs. It takes less than a minute.