Sr. Customer Service Executive

Looking for a Sr. Customer Service Executive role in Thane, Mumbai? Free Jobs is hiring now. You can earn up to ₹42,000/month. 30 candidates will be hired for this role.

Note from the employer

Urgent Hiring International Bpo Role: Customer Service / Collections Executive Salary: No Collections Experience 22K To 35K With Collections Experience Up To 42K Perks: Unlimited Incentives Training Incentives Up To 10K Transport Facility (Drop + Centralised Pick-Up) Week Off: 2 Rotational Week Offs Eligib. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are polite and calm under pressure

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

What you get

Compensation: ₹25,000 – ₹42,000 per month.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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