Customer Calling & Delivery Resolut...

Looking for a Customer Calling & Delivery Resolut... role in Saroli, Surat? French Crown is hiring now. There are 4 open positions. Salary is up to ₹20,000/month.

Note from the employer

Monitor Daily Ndr Reports And Resolve Delivery Issues With Courier Partners. Call Customers To Confirm Addresses And Delivery Availability. Track Reattempts And Ensure Timely Order Delivery. Reduce Rto Through Regular Customer Follow-Ups. Maintain Ndr Records And Coordinate With The Warehouse For Re-Dispatch. Type : Outbound, Inbound | Languages : Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Position details

• Location: Saroli, Surat, Gujarat
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4

Apply today and take the next step in your career with French Crown.