Telecaller

Fund Fusion Solutions is looking for a Telecaller to join its team in Mira Road East, Mumbai. 5 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Someone polite and patient

Job details

• Location: Mira Road East, Mumbai, Maharashtra
• Vacancies: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Fund Fusion Solutions. It takes less than a minute.