Customer Care Associate

Fusion Cx Limited is looking for a Customer Care Associate to join its team in BTM Layout, Bengaluru. Salary is up to ₹22,000/month. There are 30 open positions. Freshers can apply.

Note from the employer

Work From Office / Shift Timing - 9Am To 8Pm Rotational 9 Hours , Salary- 18K To 22K Ctc ( Depends On Your Interview), Location - Fusion Cx Address: 5Th Floor, Subramanya Arcade Tower-A, Bannerghatta Rd, Old Gurappanapalya, Btm Layout, Bengaluru, Karnataka 560029. Type : Domestic | Languages : English, Malayalam, Telugu, Kannada, Marathi, Hindi

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Kannada, Malayalam, Marathi, Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Malayalam, Telugu, Kannada, Marathi, Hindi
• A customer-first, polite attitude

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Your responsibilities

As a Customer Care Associate, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Work location: BTM Layout, Bengaluru, Karnataka
• Vacancies: 30
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fusion Cx Limited reviews applications regularly.