Customer Care Coordinator

A new Customer Care Coordinator role is open at Fusion Cx Limited, Matigara, Siliguri. There are 30 open positions. You can earn up to ₹17,850/month.

In the employer’s words

Day Shift ( Call The Hr Number ). 1 - 2 Years Experience Compulsory. | Languages : English, Bengali, Hindi

Pay and perks

The salary for this role is ₹15,000 – ₹17,850 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Bengali, Hindi
• Someone polite and customer-first

Quick facts

• Location: Matigara, Siliguri, West Bengal
• Openings: 30
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fusion Cx Limited.