Customer Care Executive

A new Customer Care Executive role is open at Fusion Cx Limited, BTM Layout 1, Bengaluru. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Support Executive (Voice & Chat - Non-Sales) Freshers & Experienced Candidates Welcome Salary: 18K 20K In-Hand Day Shift English + Kannada/Tamil/Telugu/Hindi Walk-In Interviews: 10:00 Am 4:00 Pm Day Shift: 8 Am (9 Hours)Map Link: Https://Maps.App.Goo.Gl/Vswwjbhtntcdbs8Xalocation:Subramanya Arcade, Tower-A, 5Th Floor,Bannergh. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• You are customer-first and calm under pressure

Position details

• Work location: BTM Layout 1, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Fusion Cx Limited.